Eviction Prevention & Crisis Support

Let us help you with eviction prevention & crisis support

A stable home provides a foundation on which to build a path out of poverty. That’s why Port Cares offers eviction prevention and crisis support to members of our community in-need. Our location at 92 Charlotte St. is open Monday to Friday to help you.

Sun Closed
Tues 8:30am-4:30pm
Contact Us

I am in need of urgent crisis support or advocacy

Are you in need of urgent help? We provide a supportive, confidential environment to help you with:

  • Crisis intervention
  • Suicide intervention
  • Addiction and mental health referrals
  • Information on programs and services
  • Advocacy and outreach
  • Replacement of identification
  • Assistance with government forms

I am getting evicted

We can attempt to help people at risk of living on the street. We can help you prevent eviction and avoid homelessness by connecting you to the resources and services that can support you.

Our Eviction Prevention Coordinators can:

  • Help you find emergency shelter
  • Help identify and support you in achieving life goals
  • Mediate landlord and tenant disputes
  • Help with new and replacement ID
  • Refer you to helpful services
  • Refer you to trusteeship

If you have recently become homeless, please phone 211 and you will be directed to our services.

I need help paying my utility bills

Are you having an emergency that’s making it impossible to pay your utility bills? Our Low-income Energy Assistance Program can help you with hydro in Port Colborne, Wainfleet or Fort Erie if you meet the criteria.

In order to be eligible, you must…

  • Have a total household income must below the Low Income Cutoff before taxes. See if you meet the criteria here.
  • Show how you will maintain your utility bills if you receive a grant
  • Show you have attempted to pay your bills
  • Have a current account in your name
*Our catchment area for assisting people with this is in Port Colborne, Fort Erie and Wainfleet.
The amount you will receive varies depending on how many people live in your home and how much is in arrears.

Thank You to our program funders and supporters