Housing and Crisis Support
Let us help you with housing & crisis support
A stable home provides a foundation on which to build a path out of poverty. That’s why Port Cares offers housing and crisis support to members of our community in-need. Our location at 92 Charlotte St. is open Monday to Friday to help you.
Hours
Sun Closed
Mon8:30am-4:30pm
Tues 8:30am-4:30pm
Wed8:30am-4:30pm
Thu8:30am-4:30pm
Fri8:30am-4:30pm
SatClosed
I am in need of urgent crisis support or advocacy
Are you in need of urgent help? We provide a supportive, confidential environment to help you with:
- Crisis intervention
- Suicide intervention
- Addiction and mental health referrals
- Information on programs and services
- Advocacy and outreach
- Replacement of identification
- Assistance with government forms
I need help with housing
We can attempt to help people living on the street, at risk of homelessness, in unsuitable housing or living in a shelter. We can help you prevent eviction and avoid homelessness by connecting you to the resources and services that can support you.
Our Housing Help Coordinators can:
Our Housing Help Coordinators can:
- Help you find emergency shelter
- Help you find suitable housing
- Help identify and support you in achieving life goals
- Mediate landlord and tenant disputes
- Fill out application forms for Niagara Regional Housing
- Help with new and replacement ID
- Refer you to helpful services
- Refer you to trusteeship
If you have recently become homeless, please phone 211 and you will be directed to our services.
I need help finding rental listings
Use the links below to navigate your search, or please connect with us by calling 905-834-3629.
I need help paying my utility bills
Are you having an emergency that’s making it impossible to pay your utility bills? Our Utility Grant Program can help you with hydro, gas and other types of heating bills, if you meet the criteria.
In order to be eligible, you must…
In order to be eligible, you must…
- Have a total household income must below the Low Income Cutoff before taxes. See if you meet the criteria here.
- Show how you will maintain your utility bills if you receive a grant
- Show you have attempted to pay your bills
- Have a current account in your name
*Our catchment area for assisting people with this is in Port Colborne and Wainfleet.
The amount you will receive varies depending on how many people live in your home.
The amount you will receive varies depending on how many people live in your home.
Thank You to our program funders and supporters
